Contact information

We're glad to hear from you. Whether your inquiry concerns an order, a product, shipping, or anything else, our team is ready to assist you.

Customer Service

Email: support@lumolott.com
Response time: typically within 24–48 hours, Monday through Friday

Order-Related Questions

To help us respond more quickly, please include your order number in your message.

Other Requests

For matters such as wholesale, partnerships, press, or general topics, please use the same email address listed above. We will forward your message internally to the relevant team.

Service Hours

Monday through Friday: 9:00 AM – 6:00 PM (EST)
Saturday and Sunday: unavailable